Smurfit Kappa has received the Signify ‘Passion for Results’ award for outstanding customer support and service delivery
Image: Smurfit Kappa has secured significant customer award in Mexico. Photo: courtesy of Smurfit Kappa Group.
Supply chain optimisation and a reduction in costs, coupled with exemplary customer service, were among the benefits that Smurfit Kappa provided for Signify.
Signify (formerly known as Philips Lighting) provides energy-efficient lighting products, systems and services for the commercial and consumer markets and has a long-term relationship with Smurfit Kappa.
Smurfit Kappa North America CEO Greg Hall said: “We are very pleased to receive this award from our valued business partner Signify. It’s very gratifying to get recognition of our ongoing dedication to sharing knowledge and collaboratively designing packaging solutions that exceed requirements.
“It’s also an honour that Signify has recognised the expertise and capabilities of the Smurfit Kappa team which always strives to surpass expectations throughout all levels of customer interaction.”
Bartosz Thomas, from Signify’s Worldwide Strategic Commodity Procurement Team, added: “This award acknowledges Smurfit Kappa for going above and beyond in quick delivery response times to support high schedule fluctuations.
“In addition, they provided unlimited support for our IWD & Magic Hat workshops, resulting in and contributing to cost savings, transportation and operational improvements. They have a true passion for results and partnership!”
The award winners were chosen by a global panel of Signify Account Managers and Procurement Directors.
Smurfit Kappa’s Tijuana Plant in Mexico provides innovative, and sustainable packaging for a wide range of Signify’s lighting products including ballasts, LED lights and LED lamps.
Source: Company Press Release